Frequently Asked Questions
Find answers to common questions about JK Toys toy booking, rental duration, delivery, payments, and cancellation policies.
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Customers website par available toy select karein, required date/time choose karein, booking details fill karein aur payment complete karein. Booking confirmation ke baad toy reserve ho jayega.
Haan. Har toy ke page par availability status aur booking date ke according available slots clearly show hote hain.
Booking duration selected toy aur selected rental plan par depend karegi. Customer ko booking ke time total duration clearly dikhani chahiye.
Haan, availability ke according customer multiple toys ek hi booking mein add/book kar sakta hai.
Haan. Toys ko age group, category aur suitable usage ke according clearly categorize karein, taaki parents easily appropriate toy choose kar saken.
Customer ke selected delivery location par JK Toys ke available delivery options ke according toy deliver kiya jayega.
Agar applicable ho to delivery charges booking ke checkout page par clearly show hone chahiye. Customer ko hidden charges nahi hone chahiye.
Rental period complete hone ke baad toy ko JK Toys ke specified return process ke according return karna hoga.
Website par Contact Us / WhatsApp / Phone support options clearly visible rakhein, taaki customer booking related help easily le sake.
Website par available payment methods ke through secure online payment kiya ja sakta hai.
Successful booking ke baad customer ko booking confirmation, toy details, booking duration aur relevant order information show/send ki jaani chahiye.
Haan, cancellation possible hai, lekin refund/cancellation amount booking ki cancellation policy aur cancellation timing par depend karega.
Applicable refund amount cancellation policy ke according process kiya jayega. Refund details customer ko cancellation ke time clearly show honi chahiye.
Customer ko toy receive karte hi condition check karni chahiye. Agar toy pehle se damaged ho, to immediately JK Toys customer support ko photo/video proof ke saath inform karein.
Toy damage hone ki situation mein applicable damage policy ke according charges apply ho sakte hain. Complete terms booking se pehle clearly available honi chahiye.